Remote Computer Support

Why Remote Computer Support?

Keeping systems and software up to date is critical to cyber security. Software needs updating, systems and servers need patching, and computers need to be repaired. That’s a lot to manage, but anything connected to the internet can be maintained or repaired remotely. That means you’re back up and running faster.

By partnering with Digital323, you won’t have to worry about unexpected costs, because remote maintenance, repair and monitoring will be built into your plan. Team members won’t have to give up their computers for extended periods of time – meaning more engaged, productive and happier employees. When an on-site repair is necessary, Digital323 will be there for you – working around your schedule – to take care of the problem with the same professionalism we bring to any engagement.

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Benefits of Remote Computer Support

Minimize downtime

Few things are more frustrating than having to wait for a tech or give up your computer. You’ll stop losing productivity, thanks to remote computer support. 

 

Boost productivity
seamlessly

Scheduled remote updates keep servers, desktops and laptops operating at peak efficiency. What’s more, they reduce your vulnerability to potentially crippling malware.

Reduce cost
uncertainty

Remote computer support is a budgeted line item, not an unpredictable emergency expense. The days of getting big bills for ad hoc repairs are over.

Improve
team morale

Everyone on your team will appreciate desktops, laptops and servers working faster and more efficiently. Their confidence in your organization will grow as the performance of your technology improves. 

 

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What Are the Benefits of Server and Network Management?

Minimize disruptions

We’re proactive, not reactive – our team spots trouble before it disrupts your workday. If a problem or outage occurs, we remedy it quickly with remote and on-site support.

Scale
technology

Technology can advance or evolve in the blink of an eye. We work with you to build an infrastructure that grows with the needs and goals of your organization.

Eliminate
threats

Failing to apply the right patches or update your systems makes it easy for hackers to get in. We take care of it all, so you can enjoy peace of mind and focus on the important stuff.

Stay
informed

We provide complete visibility into the health and status of your infrastructure. This means you can stay ahead of issues and better budget for IT projects or expenses.

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What’s New with Digital323?

March 25, 2020 in Blog

COVID-19: Remote Workforce Considerations

As the Coronavirus (COVID-19) continues to threaten and impact not only the lives of our loved-ones and those in our communities, but the way in which we live our lives…
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March 5, 2020 in Blog

IT Policies

In today’s world of ever-changing and expanding technology, it’s becoming increasingly difficult for businesses to manage and secure the data and systems which make their organizations run. Often times decisions…
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December 21, 2019 in Blog

How to Choose an IT Partner

With the ever-changing world of technology in these times, it’s critical for small businesses to find a trusted IT partner that can weed through the alphabet soup and help to…
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What Our Clients Say

“Digital323 was the IT support find of the year for our IPA and our practice sites. John Hsin and his team define the benchmark for professionalism, reliability and competence for HIT services in physician practices--outstanding!”

CMO of IPA

“We developed an IT relationship with Digital323 in August 2010. They have taken an active part in implementing our new practice management system. They have provided consistent and high quality service to our clinic. They treat our whole office as a client -- not just the owners. It has been a pleasant experience working with Digital323 from the beginning!”

Neurosurgical Practice

“We recently expanded to an additional office across town, and the professionals at Digital323 helped to manage all aspects of our IT, from coordinating vendors to ensuring that the printers were working. They made the whole process incredibly easy. We couldn't have done it without them!”

Mortgage Company