Remote Computer Support

Why Remote Computer Support?

Keeping systems and software up to date is critical to cyber security. Software needs updating, systems and servers need patching, and computers need to be repaired. That’s a lot to manage, but anything connected to the internet can be maintained or repaired remotely. That means you’re back up and running faster.

By partnering with Digital323, you won’t have to worry about unexpected costs, because remote maintenance, repair and monitoring will be built into your plan. Team members won’t have to give up their computers for extended periods of time – meaning more engaged, productive and happier employees. When an on-site repair is necessary, Digital323 will be there for you – working around your schedule – to take care of the problem with the same professionalism we bring to any engagement.

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Benefits of Remote Computer Support

Minimize downtime

Few things are more frustrating than having to wait for a tech or give up your computer. You’ll stop losing productivity, thanks to remote computer support. 


Boost productivity

Scheduled remote updates keep servers, desktops and laptops operating at peak efficiency. What’s more, they reduce your vulnerability to potentially crippling malware.

Reduce cost

Remote computer support is a budgeted line item, not an unpredictable emergency expense. The days of getting big bills for ad hoc repairs are over.

team morale

Everyone on your team will appreciate desktops, laptops and servers working faster and more efficiently. Their confidence in your organization will grow as the performance of your technology improves. 


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What Are the Benefits of Server and Network Management?

Minimize disruptions

We’re proactive, not reactive – our team spots trouble before it disrupts your workday. If a problem or outage occurs, we remedy it quickly with remote and on-site support.


Technology can advance or evolve in the blink of an eye. We work with you to build an infrastructure that grows with the needs and goals of your organization.


Failing to apply the right patches or update your systems makes it easy for hackers to get in. We take care of it all, so you can enjoy peace of mind and focus on the important stuff.


We provide complete visibility into the health and status of your infrastructure. This means you can stay ahead of issues and better budget for IT projects or expenses.

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What’s New with Digital323?

June 22, 2022 in Blog, Uncategorized

Multi-Factor Authentication: What It Is and Why You Need It

It is increasingly important to protect our sensitive electronic data. It is estimated that over 30,000 websites are hacked every day, and according to the IBM Data Breach Report of…
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April 5, 2022 in Blog

How a Disaster Recovery Plan Protects Your Business

Organizations and businesses today function off the ability to share data, communicate, and manage daily operations electronically. We use email, electronic databases, online financials, digital filesharing, and a plethora of…
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July 8, 2021 in Blog, Uncategorized

What are Risk Assessments?

Risk assessment is a process that helps identify internal and external vulnerabilities and threats to business data, systems, software, clouds, and networks. It also helps us identify and understand consequences…
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What Our Clients Say

Digital323 was the IT support find of the year for our IPA and our practice sites. John Hsin and his team define the benchmark for professionalism, reliability and competence for HIT services in physician practices--outstanding!


We developed an IT relationship with Digital323 in August 2010. They have taken an active part in implementing our new practice management system. They have provided consistent and high quality service to our clinic. They treat our whole office as a client -- not just the owners. It has been a pleasant experience working with Digital323 from the beginning!

Neurosurgical Practice

We recently expanded to an additional office across town, and the professionals at Digital323 helped to manage all aspects of our IT, from coordinating vendors to ensuring that the printers were working. They made the whole process incredibly easy. We couldn't have done it without them!

Mortgage Company